QUESTIONS?
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
☕ Booking & Planning
☕ Booking & Planning
How far in advance should we book?
The sooner, the better! We recommend a minimum of 48 hours to give us time to plan the perfect setup for your event.
Is there a minimum booking time or guest count?
Our standard service is 3 hours, and we're happy to stay longer if needed. As for guest count, there's no minimum — we love everything from cozy gatherings to large-scale events.
Do you offer custom menus or branded drinks?
Absolutely! We'll work with you to build a menu that feels right for your event.
Can we make changes after booking?
We're flexible! Changes can usually be accommodated, so just reach out and we'll do our best to make it work.
What is your cancellation or rescheduling policy?
If you need to cancel, please note that deposits are non-refundable. If you need to reschedule, we offer one courtesy change as long as you let us know at least 72 hours before the event.
Do you offer last-minute bookings?
Sometimes! It depends on our team and equipment availability, but feel free to reach out and we'll see what we can do.
How far in advance should we book?
The sooner, the better! We recommend a minimum of 48 hours to give us time to plan the perfect setup for your event.
Is there a minimum booking time or guest count?
Our standard service is 3 hours, and we're happy to stay longer if needed. As for guest count, there's no minimum — we love everything from cozy gatherings to large-scale events.
Do you offer custom menus or branded drinks?
Absolutely! We'll work with you to build a menu that feels right for your event.
Can we make changes after booking?
We're flexible! Changes can usually be accommodated, so just reach out and we'll do our best to make it work.
What is your cancellation or rescheduling policy?
If you need to cancel, please note that deposits are non-refundable. If you need to reschedule, we offer one courtesy change as long as you let us know at least 72 hours before the event.
Do you offer last-minute bookings?
Sometimes! It depends on our team and equipment availability, but feel free to reach out and we'll see what we can do.
📍 Setup & Logistics
📍 Setup & Logistics
How much space do you need for setup?
Our cart is 6ft long and 3 ft wide but we’ll need a little bit of extra space for the rest of our equipment.
What power and water access do you require?
We’ll bring the water. You’ll supply the power (need access to an outlet).
Can you operate outdoors?
Yes! We love an outdoor event. The one thing we do need is a covered area to protect our setup and keep the drinks flowing smoothly.
How long does setup and breakdown take?
Plan for about an hour on each end — one hour to set up before your event and one hour to pack down after.
Can you work in offices, condos, or shared spaces?
Definitely. We're used to working in all kinds of environments and we're mindful of the space we're in.
Do you need access to a sink?
Nope, we come fully equipped with our own.
How much space do you need for setup?
Our cart is 6ft long and 3 ft wide but we’ll need a little bit of extra space for the rest of our equipment.
What power and water access do you require?
We’ll bring the water. You’ll supply the power (need access to an outlet).
Can you operate outdoors?
Yes! We love an outdoor event. The one thing we do need is a covered area to protect our setup and keep the drinks flowing smoothly.
How long does setup and breakdown take?
Plan for about an hour on each end — one hour to set up before your event and one hour to pack down after.
Can you work in offices, condos, or shared spaces?
Definitely. We're used to working in all kinds of environments and we're mindful of the space we're in.
Do you need access to a sink?
Nope, we come fully equipped with our own.
👥 Service & Staffing
👥 Service & Staffing
How many staff members will be on site?
It depends on the size and scope of your event, but as a general rule, we recommend one barista per 50 guests to keep service smooth and wait times short.
How many guests can you serve per hour?
We can typically serve around 50 guests per hour.
Do you offer self-serve or staff-served options?
All of our drinks are made to order by our baristas. That's the Drift experience — every cup, crafted with intention.
Can you scale up for larger events?
Yes! We're set up to grow with your guest count. Just let us know the scope and we'll staff accordingly.
What happens if guest count changes?
No stress and no extra charges. Our pricing is time-based and all-inclusive, so changes in headcount won't affect your quote.
How many staff members will be on site?
It depends on the size and scope of your event, but as a general rule, we recommend one barista per 50 guests to keep service smooth and wait times short.
How many guests can you serve per hour?
We can typically serve around 50 guests per hour.
Do you offer self-serve or staff-served options?
All of our drinks are made to order by our baristas. That's the Drift experience — every cup, crafted with intention.
Can you scale up for larger events?
Yes! We're set up to grow with your guest count. Just let us know the scope and we'll staff accordingly.
What happens if guest count changes?
No stress and no extra charges. Our pricing is time-based and all-inclusive, so changes in headcount won't affect your quote.
☕ Menu & Ingredients
☕ Menu & Ingredients
What drinks are included in each package?
Head over to our Services page for the full breakdown — there's a lot of good stuff on there.
Do you offer dairy-free, vegan, or sugar-free options?
Yes to all three! We want everyone to be able to enjoy a great cup, so we've got options for a variety of preferences and lifestyles.
Can you accommodate allergies or dietary restrictions?
Of course! Just flag anything we should know about when you book and we'll make sure it's accounted for.
Do you use organic or specialty ingredients?
Every ingredient we use has been carefully chosen with quality in mind. While not everything we carry carries a certified organic label, we don't cut corners — if it's in your cup, we stand behind it.
Can we feature seasonal or signature drinks?
Yes! We love doing this. We offer a curated selection of special creations and we're always happy to build something that feels unique to your event.
What drinks are included in each package?
Head over to our Services page for the full breakdown — there's a lot of good stuff on there.
Do you offer dairy-free, vegan, or sugar-free options?
Yes to all three! We want everyone to be able to enjoy a great cup, so we've got options for a variety of preferences and lifestyles.
Can you accommodate allergies or dietary restrictions?
Of course! Just flag anything we should know about when you book and we'll make sure it's accounted for.
Do you use organic or specialty ingredients?
Every ingredient we use has been carefully chosen with quality in mind. While not everything we carry carries a certified organic label, we don't cut corners — if it's in your cup, we stand behind it.
Can we feature seasonal or signature drinks?
Yes! We love doing this. We offer a curated selection of special creations and we're always happy to build something that feels unique to your event.
💰 Pricing & Payments
💰 Pricing & Payments
How is pricing calculated?
Our pricing reflects the quality of what we bring — premium ingredients, experienced staff, and a setup that runs seamlessly. We price fairly to deliver real value for your event while taking care of our team.
Do you charge travel or setup fees?
Yes, everything is rolled into your quote. No surprise charges at the end.
When is payment due?
A 50% deposit is required to secure your booking, with the remaining balance due 24 hours before your event date.
What forms of payment do you accept?
Interac e-transfer is our preferred method. We also accept credit cards, though a 3% processing fee will be applied for card payments.
Is a deposit required to hold the date?
Yes, your date isn't confirmed until the deposit is received.
How is pricing calculated?
Our pricing reflects the quality of what we bring — premium ingredients, experienced staff, and a setup that runs seamlessly. We price fairly to deliver real value for your event while taking care of our team.
Do you charge travel or setup fees?
Yes, everything is rolled into your quote. No surprise charges at the end.
When is payment due?
A 50% deposit is required to secure your booking, with the remaining balance due 24 hours before your event date.
What forms of payment do you accept?
Interac e-transfer is our preferred method. We also accept credit cards, though a 3% processing fee will be applied for card payments.
Is a deposit required to hold the date?
Yes, your date isn't confirmed until the deposit is received.
Your Event. Our Coffee Bar. Zero Hassle.
Your Event. Our Coffee Bar. Zero Hassle.
Tell us your event details and we'll create a custom coffee experience that fits perfectly.
Tell us your event details and we'll create a custom coffee experience that fits perfectly.